Immediately call 911 for emergency medical assistance if you need urgent medical care for a workplace injury or illness.

Harvard personnel must immediately report all workplace accidents (or near misses), injuries, and illnesses to their supervisors or managers.

If you are able to, please call the Operations Center (617-495-5560) after you call 911.

Supervisors and managers are responsible for completing an incident (claim) report within twenty-four hours of the incident using either of these methods:

1. Calling the PMA Companies Customer Service Report Hotline (1-888-476-2669), available twenty-four hours per day/seven days a week).
   
   Be prepared to answer basic who/what/where/when questions about the incident (see Telephone Reporting Script).


2. Completing an online report by selecting “Report a claim online” and using the this login information: